Tips to handle your gaming account
Now we will tell you more about some things you should check out when you have found a casino that you may want to start playing on, but also things that may be good to know when you are on your way to your new gaming adventure!
1. Always read the casino rules and terms before opening the account!
To Casinos Has a section on the website where you can read the general rules and terms for using the gaming account.
We strongly recommend that you read these before registering and becoming a customer at the casino.
Why? Simply for this reason that it is important to keep track of what you are signing under and approving.
This way you avoid question marks and surprises along the way!
Nevertheless be aware that bonus and Offer Often have separate terms that you also have to read through if you are considering accepting a possible bonus.
2. Check what personal information the casino is asking for
As a customer of one casino, it naturally falls that you need to provide some personal information.
This differs from casino to casino and it can be good to know what your casino requires and whether it is of great importance to you.
What information does the casino need and why?
In order to be able to play at online casinos in USA, among other things, you are 18 years old, and therefore this is, for example, something that the casino of course wants to know and make sure.
In most online casinos it is a simple and secure registration process, but it is important to be vigilant.
Here we want to inform you that there are casinos that are less serious on the market, so it is important that you handle your personal information carefully.
But above all: that you do not play at casinos that do not have an approved license!
If the casino has a license through Malta Gaming Authority or Karkaugaming, you can feel confident that the casino has been inspected and is continuously checked by the licensor.
The casino also meets all the requirements set for licensed casinos.
That said, there are many unlicensed casinos trying to attract American players, so a very wise thing is to always make sure the casino has a valid license.
Here with us at Dobisinternational you will only find casinos with an approved license.
3. Check which payment methods the casino offers
Another good thing to look at, before you sign up is what payment methods the casino offers.
Is your method there? Or someone else that you feel confident in using?
Read our guide about Payment methods To find one that is right for you.
4. How to make a deposit
At most casinos you make a deposit as follows:
- Complete the registration.
- Log in to your new gaming account.
- Select "Deposit" from the menu (usually in the upper right corner or under the "Bank" menu).
- Choose deposit amount.
- Choose which payment method you want to use.
5. How to take out winnings
When you get a win you want to take it out, right? Below we show some things to keep in mind when it's time for withdrawal:
1. Sales requirements
Have you received a bonus with a wagering requirement? Then you must have fulfilled it before you can make withdrawals.
You can read about the bonus Wagering Under the rules and terms of the bonus at the casino. Nevertheless be aware that Not all bonuses have wagering requirements!! This is displayed at the casino in such cases.
2. withdrawal limits
At some casinos there are limits to how much money you can withdraw or how often you can make withdrawals per day. This should be stated in the casino's rules and terms, but if it does not, you should the casino's customer service to answer this.
3. Time branches
If you have stated how much you can play per day / week / month under the responsible game tools called "Play limits", make sure you take out your outlet before the limit is reached.
4. Account Ingrenser
Today, it is possible to limit its activity at online casinos, and an example of this is deposit limits that you can regulate under "game limits" as we mentioned earlier.
At all casinos with a valid license you will find several responsible game tools in a separate link on the website.
By using these, you get full control over the game.
5. Create your own rules
Before you start playing casino online, it's good to think about a few things and actually make your own rules.
Below are some tips on things to keep in mind, regardless of the casino you plan to start playing at:
- Make a gaming budget! This way you get an overview of how much you can afford to play for. Then you stick to it and thus you avoid playing for more than you can afford to lose.
- Play just because it's fun. Think about why you want to start playing. Is it because it seems fun? Then you're on the right track! Is it to win money, maybe to afford something special? Not the right way!
Never play in the first place to win money, unfortunately you can end up just losing more instead. When it comes to casino games, it is luck and coincidence that determines, and unfortunately it is not always on your side. Something that is important to always keep in mind.
Therefore, look at any winnings as a nice bonus, a bonus from some of what you initially do because it is fun.
- Be aware of yourself and your gaming habits. Few people are aware that they are heading into a gambling addiction. If you were, you could assume it would be easy to quit. But unfortunately it does not work.
Therefore, be aware of your gambling and behavior. Isn't it fun to play anymore, does it feel like a pressure and a compulsion? Then you should definitely stop.
Has your relatives started to question gambling and the time you spend on gambling? It can and should be seen as a warning clock. It is often the environment that responds to unhealthy games before you do it yourself. - Read about responsible games! We've written a great guide About this, and we recommend everyone who is eager to get involved in the casino market and new gaming adventures to read it!
The solution to common problems that may arise when you have a gaming account at a casino
1. I cannot log in
First and foremost, check how the casino requires you to log in, with a username and password or via social media?
Then look over if you have filled in the correct username and password or other login information.
If none of this helps you, the casino's customer service and they will help you!
2. I can't see if my documents are confirmed
When your gaming account is confirmed, the casino usually sends a confirmation to your registered e -mail address.
If any of the documents you submitted are not approved, the casino will inform you via e -post as soon as possible.
3. I have not received my winnings in the gaming account
It may take a few days to withdraw the winnings from your gaming account, depending on the payment method you have used.
Another factor is the size of the amount. If there is a large amount, the casino must verify the outlet.
It may also depend on whether your gaming account is verified or not.
If you have questions about withdrawals, you can always the casino's customer service for help.
4. I can't open my gaming account again
This may be because your gaming account is temporarily closed or temporarily self -cluttered, which in turn may be due to two things:
Have you used gambling boundaries or self -blend? If you have it, that's probably why you can't open your account.
Another reason why it is not possible to access the account is if you have somehow listed you so that the casino has closed your gaming account.
Contact the casino's customer service if you do not come in and do not know why.
5. I have received a strange email from the casino
If you receive an e -mail or text message from something that appears to be the casino, it may be "phishing" if it asks for information about your account.
Most casinos never ask for login information or other office -related information except to confirm your identity when you call them or have asked them to do something.
General guidelines for «phishing» are:
- Do not reply to e -mail / text message.
- Do not open attachments and do not click on any URL links in the message.
- Contact the casino's customer service and report that you have received such a message so that the casino can take action.
6. My documents are not approved
The casino must review each document submitted, and if something is unclear or unreadable, the casino will ask you to resubmit it.
Therefore, the process may take some time. To speed up the process, make sure you go through the documents even before sending them.
7. I can't change my card information
For example, if you have trouble changing the payment method or updating card information, you should the casino's customer service, which can help you with this.
8. I cannot reset my password
Contact the casino's customer service and they will help you!
9. I cannot change my personal information
Under your profile you can change personal information when logged into the casino.
10. I want to close the gaming account
If you feel that you have a gambling problem, you are encouraged to permanently self -blend the playing account. This can be done by going to the casino's responsible game tools or ing customer service.